Remote into mobile devices

With RemotePC HelpDesk, deliver remote support for your customers mobile-specific issues. Guide customers to install HelpDesk Host app on their iOS or Android devices. You can then remotely control their mobile devices from your computer or web browser.

Deliver remote support on the go

Technical or functional issues in your customer's computer or mobile can occur at any time. The RemotePC HelpDesk Mobile Viewer app allows you to connect to your customers computer or mobile device, from wherever you are. You can also view customers device screen and provide assistance.

Mobile Remote Access Features

Cross-platform Access

Establish a remote session with your customer's computer or mobile device from any Android or iOS device.
Chat

Communicate or exchange messages with customers during remote support sessions via text-based chat.

Secure Remote Support

Industry-standard TLS v 1.2 and AES 256 bit encryption ensures all remote support sessions are secure.
More Features

Make notes, view logs and reports, send keyboard inputs, navigate using arrow keys and scrollbar etc.

System Requirements

For iOS

Requires iOS version 13.0 or later. Compatible with iPhone, iPad, and iPod touch

For Android

Supports Android version 5 or later

Secure Mobile Support for Your Remote Customers from Any Location

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